
Giulia Sbalchiero — FisioVan: HR+ Best Practice Winner
A fully equipped “mobile clinic”, parked right in the company yard. Personalised therapy plans, and a new approach to workplace prevention.
These are the key ingredients of “FisioVan”, one of the two winning projects of the HR+ Online Contest, awarded in the Best Practice category.
Launched during the 2020 lockdown by Giulia Sbalchiero, HR Manager at iMilani Società Benefit , in collaboration with “Fisiolab 8.14” based in Rosà (VI), the initiative is simple: bring physiotherapy directly into the workplace, making prevention part of employees’ everyday routine.
Workplace wellbeing is a complex topic. The concept of “health” at work includes multiple dimensions: different physical needs depending on job roles, varying health requirements among employees, production planning constraints, compliance with health and safety regulations, as well as cultural and behavioural factors.
This is why the personalised approach of “FisioVan” is so effective. By offering employees six individual physiotherapy sessions per year on-site, during working hours, iMilani has developed a new model of workplace physiotherapy, turning prevention into a strategic asset.
“Wellbeing programmes are successful only when they are perceived as personalised,” explains Sbalchiero. “Employees responded positively not only to the convenience of on-site therapy, but also to the level of attention they received. Personalised one-to-one sessions, together with initial and follow-up consultations, created a sense of trust and care that is often missing in wellbeing initiatives. Moreover, bringing healthcare services directly into the workplace—rather than expecting employees to seek them outside—turns prevention from an abstract concept into a lived experience. When care comes to the employee, it becomes part of their routine, not an extra effort.”
Integrating wellbeing into the work environment—through consistency, personalisation and professional support—has led to measurable improvements at iMilani in terms of health, culture and performance. These include reduced absenteeism, increased perceived wellbeing, and the spread of a more proactive approach to self-care. In 2024, the company recorded zero workplace injuries. Even employees who were initially reluctant to seek medical support—often those in physically demanding roles—are now beginning to recognise the value of prevention.

You can read more about the winning project below:
Explore the HR+ Showcase with the best HR practices and innovative ideas in Europe:
